What post method do you use?
You have choice of Regular Post and Express Post .
The Regular Post takes 2 to 5 business days to deliver depending on the area. The Express Post takes 1 to 2 business days to deliver if you area is within AusPost Express Network. You can check if your area is within Express Network and the status of your order on AusPost website http://auspost.com.au/parcels-mail/delivery-areas.html
We strongly recommend you to choose Express Post if you require your order in an urgent matter.
How much is the postage?
The postage for Regular Post is $8.5.
The postage for Express Post is $12.5
We do offer combined postage for $4 each additional for standard post and $5 each additiona for express post.
We do offer free express shipping for overs over $69.
The systuem will calculate the postage automatical during checking out. But you are welcome to contact us if you have any question in regards the postage.
Can I return an item for an exchange or refund?
If you're not happy with your purchase for any reason, you can send it back unworn within 14 days of when you purchased it and we'll give you the choice of an exchange or refund. All exchanges not caused by the product faulty will incur a $8.5 return standard shipping fee. All refund not caused by product faulty, the postage is not refundable. Where free shipping was offerred, a processing and handling fee of $10.5 will be deducted from the refund for the first item and $5 for each additional.
All returned items are subject to quality control. Please ensure all returned items are in the same unused condition with all tags or in original hanging bags. All items with smell of perfume, shampoo, body lotion or smoke etc, will NOT be accepted for exchange or refund.