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Shipping & returns
What delivery method do you use?
You have choice of Regular Delivery and Express Delivery .
The Regular Delivery takes 2 to 7 business days to deliver depending on the area. The Express Delivery takes 1 to 3 business days to deliver.
We strongly recommend you to choose Express Delivery if you require your order in an urgent matter.
How much is the postage?
The postage for Regular Delivery is $12.
The postage for Express Delivery is $16.
Can I return an item for an exchange or refund?
If you're not happy with your purchase for any reason, you can send it back unworn within 14 days of when you purchased it and we'll give you the choice of an exchange or refund. All exchanges not caused by the product faulty will incur a $10 exchange standard shipping fee. All refund not caused by product faulty, the postage is not refundable. Where free shipping was offerred, a processing and handling fee of $10 will be deducted from the refund for the first item and $5 for each additional.
All returned items are subject to quality control. Please ensure all returned items are in the same unused condition with all tags or in original hanging bags. All items with smell of perfume, shampoo, body lotion or smoke etc, will NOT be accepted for exchange or refund.